More control over your schedule, without losing the human touch.
ReservaBot helps organise requests, confirmations, reminders and waiting lists for appointment-based businesses. Automation is configured around your rules; out-of-criteria cases are reviewed and can be escalated to your team.
Automation designed to review, decide and improve with your team.
Operations
From last-minute requests and changes to a coordinated agenda with human judgment.
Today
Requests are answered one by one.
→
Prepared flow
The workflow organises requests within schedule rules.
Today
A cancellation requires immediate intervention.
→
Prepared flow
Rules flag the next step and the team decides how to act.
Today
Complex cases are mixed with repetitive tasks.
→
Prepared flow
Exceptions are escalated with available context.
Process
Organise availability and communication without losing control of sensitive cases.
01
Define your schedule
We agree services, availability and cases requiring review.
02
Configure the workflow
We prepare messages, reminders and rules around your operations.
03
Review exceptions
Your team retains control of changes, priorities and sensitive cases.
Capabilities
Capabilities configured around your operations.
Booking rules
Organises requests and confirmations using configured availability.
Configured reminders
Prepares reminders through channels validated for your case.
Waiting list
Helps order alternatives when an appointment becomes available.
Human escalation
Routes exceptions or sensitive cases to your team.
Existing calculator
Estimate the cost of manual schedule management using current assumptions.
The calculator is retained to visualise an initial scenario. Actual requirements depend on your services, hours, channels and cancellation rules.
16Average appointments, classes or sessions managed in a working day.
FAQ
Frequently asked questions
Which calendar does it integrate with?+
Compatibility with your scheduling tools is reviewed before implementation scope is defined.
Who decides when an exception occurs?+
Your team defines criteria and reviews cases requiring human intervention.
Can it manage a waiting list?+
Scope is configured around your availability, priority and communication rules.
Automation assessment
Which process should you automate first?
Our automation engineers review the current workflow, available data, rules, exceptions and technical fit before recommending a next step. This helps you prioritise what to automate, what to keep under human review and which integration to assess.
